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PatriciaPatricia Fagan: Stopping to Chat

 

Patricia Fagan was a "classic gabber," said her sister, Eileen. She could not pick up dinner rolls at the store without striking up a conversation about the clerk's mother's arthritis. Or board the bus from Toms River to Lower Manhattan, where she was an insurance claims officer with Aon, without chatting with the drivers. Or check an insurance claim without finding out, for instance, about the weather or the claimant's children's schools.

As a result just about everybody in Toms River, where she grew up, knew her -- the tall, exceptionally slender woman of 55 who had a word, or several, with everybody and never forgot a name. The official Saturday night greeter at St. Joseph's Roman Catholic Church. (A volunteer job, said Eileen Fagan, that fit her sister perfectly.) After her death, letters from numerous insurance clients began to arrive: "I never met Pat," they all wrote. "I only knew her from business calls. But I feel like we've been friends for years."

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From "Profiles in Grief" of The New York Times  

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