Barbara Jean Arestegui: Taking Time
to Relax
Far
from Manhattan's twin towers, far from just about
anywhere, she would stretch out on the floor by a wood
fire, with three cats and tea and a James Taylor album
going. There, in the village of Marstons Mills on Cape
Cod, Barbara Jean Arestegui could collect herself, after
her three days on duty as a flight attendant for American
Airlines.
Bobbi Arestegui, 38, an attendant for 13 years, knew
one thing well: how to relax.
On the Cape, she gathered the strength that made her
the usual choice to handle any problem passenger. Ms.
Arestegui, at a disarming 5-foot-3, could sit next to an
overwrought traveler and listen for hours.
On Sept. 11, she was up and out of the house at 3:30
a.m. to be ready to attend to the passengers on Flight
11. In Boston, she reported in at 6:30 for the departure
from Logan International Airport. Flight 11 took off
right on time, at 7:59.
Later that week, her longtime companion, Wayne
Nichols, found among her things a folder she had kept
hidden, filled with notes from passengers over the years.
One, on the back of a receipt and dated Aug. 13, said
simply, "Thanks for the service."
.